Step Two: Refresh your QuickBooks interface files

If you have previously connected to QuickBooks and now are unable to, remove the old connection from QuickBooks Integrated Applications list (you will need to have Admin permissions) go to Edit > Preferences > Integrated Application list, select the Zed Axis listing and click Delete and then retry a new connection.

Ensure you have only one QuickBooks company file open.

End any crashed instances of QuickBooks (qbw32.exe), by using the Windows Task Manager.

However if you are using a 64bit version of Windows and you receive an unable to connect message you should turn UAC off, reboot and then try a connection. (if changing UAC you will need to reboot Windows for the change to take affect). If you are using Microsoft Vista, 7 or 8, please ensure that you have User Account Control (UAC) set to On or Always Notify.Check that you meet the minimum systems requirements to use Zed Axis System Requirements.If QuickBooks is running as Administrator or elevated mode (windows shield on the desktop icon) the please run Axis as Administrator too.When promoted by QuickBooks give Axis permission to access the QuickBooks company file.Ensure that you have QuickBooks installed, the latest QuickBooks updates have been applied, your company file open, and you log into QuickBooks as the Administrator or with Admin permissions.If you encounter an error during the connection process please follow these steps to troubleshoot this issue: Step One: Checking your QuickBooks setup You can now starting importing or exporting to QuickBooks. If the connection is successful you will see a message box appearing saying the Connected successfully and in the Axis status bar you will see the Name and full path to the QuickBooks company file you are connected to.Axis will then begin the connection process, if this is the first time connecting then you should see in QuickBooks a message box appear requesting you to give permissionfor Axis to connect, we recommend that you select the option to Allow Axis to connect whenever the QuickBooks company file is open.

Log into quickbooks desktop app